Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 10, 2025

Introduction

AI Character Generator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI character generation service and website.

By using our service, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Email address (when you create an account or contact us)
  • Name (if provided during account creation)
  • Profile information from third-party authentication services (Google, GitHub, etc.)
  • Payment information (processed securely through Stripe)
  • Communication preferences and support inquiries

Usage Information

We automatically collect certain information about your use of our service:

  • Character generation requests and parameters
  • Generated character images and associated metadata
  • Usage patterns and feature interactions
  • Device information, browser type, and operating system
  • IP address and general location information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: Generate AI characters based on your specifications
  • Account Management: Create and maintain your user account
  • Usage Tracking: Monitor usage quotas and subscription limits
  • Payment Processing: Handle billing and subscription management
  • Service Improvement: Analyze usage patterns to enhance our AI models
  • Customer Support: Respond to inquiries and provide technical assistance
  • Communications: Send service updates and important notifications
  • Security: Detect and prevent fraud, abuse, and unauthorized access

Character Data and Generated Content

Your Generated Characters

  • You retain full ownership of all characters you generate using our service
  • Generated characters are stored securely and associated with your account
  • You can delete your generated characters at any time through your account
  • We do not use your generated characters for any purpose other than providing the service to you

Character Parameters

We store the parameters used to generate your characters (such as style choices, appearance settings, and prompts) to:

  • Enable consistent character regeneration
  • Allow you to save and modify character templates
  • Improve our AI models and preset options
  • Provide better recommendations and suggestions

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our service:

  • Stripe: Payment processing and subscription management
  • Cloud Storage Providers: Secure storage of generated images
  • AI Service Providers: Character generation and image processing
  • Authentication Services: Third-party login providers (Google, GitHub)
  • Analytics Services: Usage analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure with access controls
  • Regular security audits and vulnerability assessments
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

  • Account Information: Retained while your account is active and for a reasonable period after closure
  • Generated Characters: Stored until you delete them or close your account
  • Usage Data: Retained for up to 2 years for analytics and service improvement
  • Payment Information: Processed and stored by Stripe according to their retention policies
  • Support Communications: Retained for up to 3 years for quality assurance

Your Rights and Choices

Account Control

  • Update your account information and preferences at any time
  • Delete individual characters or your entire character library
  • Download your generated characters before account closure
  • Close your account and request data deletion

Privacy Rights

Depending on your location, you may have additional rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Objection to certain processing activities

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality and security
  • Authentication Cookies: Keep you logged in to your account
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our service

You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to:

  • Third-party authentication providers (Google, GitHub, etc.)
  • Payment processors (Stripe)
  • External websites or services linked from our platform

We encourage you to review the privacy policies of these third-party services.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will post the updated policy on this page
  • We will update the "Last updated" date at the top of this policy
  • For significant changes, we may provide additional notice through email or in-app notifications

Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Subject Line: Privacy Policy Inquiry

Response Time: We aim to respond to all privacy-related inquiries within 48 hours.